Security and privacy

Hobbyshopagnes.nl

is responsible for the processing of personal data as shown in this privacy statement.

Contact details:
A Verhoeven

Mostheuvelstraat 38

5045DR Tilburg

By using this site, you agree to our privacy and cookie policy.

The information you enter on the Hobbyshop Agnes website will only be used to process your order.

It will not be sold to third parties.

When you place an order, subscribe to our newsletter, or complete a contact form, you will be asked to enter your information. We only process the data you provide to us. This may include the following:

First and last name

Email address

Telephone number

Company name

Street and house number

Postal code and city

Chamber of Commerce number

VAT number

WHAT IS THE PURPOSE OF USE OF YOUR PERSONAL DATA?

The data is collected and stored for the following purposes:

First and last name

To deliver your order to the correct person.

Address, postal code, and city

We use this address to correctly invoice your order.

Phone number

If it is necessary to contact you regarding your order, we will use your phone number.

Email address

With every order, you will receive a confirmation and invoice by email as soon as we receive it.

We also use your email address at Post.nl to keep you informed about the shipment and to allow you to adjust delivery times yourself.

IP address

Your IP address is stored when you place your order to detect payment misuse.

We also use your email address (if you have subscribed to the newsletter) for our newsletter, which is sent once a week.

If you have subscribed to our newsletter and no longer wish to receive emails from us, you can unsubscribe at any time using the link at the bottom of the email or by contacting us.

We use MailerLite for this.

When you pay at Hobbyshop Agnes, you will always be redirected to the website of a Payment Processor via a secure connection. Your payment details (PayPal login or iDEAL details) are not shared with our servers and are therefore not stored by hobbyshopagnes.com. The only data we store is:

PERSONAL DATA SECURITY

We have taken appropriate technical measures to protect personal data against loss or other forms of unlawful processing. These measures, including encryption using an SSL certificate, ensure a level of security appropriate to the data we process.

COOKIES

A cookie is a small file sent by our website and placed by your browser on the device you use to visit our website. The information stored in the cookie can be sent back to our website when you visit again. More information about cookies can be found on the ConsuWijzer website.

GOOGLE ANALYTICS

Our statistics package, Google Analytics, also places cookies. We want to know how our visitors use the website and how many people visit our website monthly, so we can optimize its use. We don't want you to be tracked unintentionally, but we do want to provide you with the best possible service, and for that, we need accurate statistics. Google Analytics anonymizes the information as much as possible. Your IP address is explicitly not used. Therefore, we cannot personally identify you. More information about the Google Analytics policy can be found here.

Disabling and Deleting Cookies

Do you want to disable or delete cookies? You can do this through your browser settings. If necessary, use your browser's help function to find out how.

We have placed the buttons for the following social media platforms. Please read the privacy statements of the respective social media platforms to understand how they handle privacy. Below you will find the various privacy statements:

Facebook
YouTube
tiktok
pinterest

Google Plus

RETENTION PERIOD

We do not retain your data longer than necessary for the purpose for which it was received. If you unsubscribe from our emails, your personal data will be deleted.

We retain the data in our accounting and CRM system for at least 8 years, in part to comply with all our legal obligations.

The above retention period applies unless we are legally obligated to retain and/or keep the data available for a longer period.